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Voice Call Verification Information

Notice shown before the creator telephone verification call and security interview, including default no-recording policy, stored fields, and reviewer-note prohibitions.

Document ID
sc-voice-call-verification
Version
sc-voice-call-verification@1.0.0
Published
2026-07-15
Effective
2026-07-15
Status
review
Mandatory
verification-notice
Jurisdictions
TR · EEA · global
Change summary
Initial draft for counsel review.

This text is a draft for counsel review. Screens alone do not make Picom “KVKK compliant” or “GDPR certified”.

Controller information

This notice cannot be published as active until required controller fields are configured. Missing: legalName, registeredAddress, tradeRegistry

Legal name
—
Registered address
—
Trade registry
—
General contact
info@picom.gg
KVKK contact
info@picom.gg
GDPR contact
info@picom.gg
DPO
—
EU representative
—
TR representative
—

Summary

  • Creators must complete a telephone verification call and a short creator-security interview.
  • By default, the content of the call is not recorded.
  • Picom stores limited metadata such as timestamps, verification and interview results, reviewer identifier and limited necessary notes.
  • Reviewer notes must not contain special-category or unrelated personal details.
  • If recording is ever required in future, it needs a separate notice and, where applicable, separate optional consent.
  • Refusal of optional recording must not automatically block creation where verification can reasonably proceed without recording.

Full notice

What the call verifies

To create a Secret Community, you must complete a telephone verification call and a short creator-security interview. During the call, Picom may verify:

  • That you control the registered telephone number
  • That you requested the Secret Community
  • That you understand the creator responsibilities
  • That the community is not being created for unlawful, fraudulent, abusive or deceptive purposes
  • That you understand Picom’s reporting, moderation and security requirements

What is stored (default: no recording)

By default, the content of the call must not be recorded. Picom stores only limited records such as:

  • Call initiated timestamp
  • Call completed timestamp
  • Verification result
  • Interview result
  • Reviewer identifier
  • Rejection or approval category
  • Limited reviewer notes where strictly necessary
  • Appeal or re-review status

Reviewer note prohibitions

Do not store unnecessary free-text notes. Reviewer notes must not contain:

  • Political opinions
  • Religious beliefs
  • Health information
  • Sexual-life information
  • Ethnic-origin information
  • Biometric data
  • Unrelated personal details
  • Personal opinions about the applicant

Future recording (if ever required)

If call recording is required in the future, Picom will create a separate recording notice, document the lawful basis, obtain separate explicit consent where consent is the applicable basis, avoid preselecting consent, provide a non-recorded alternative where legally required, state the recording purpose and retention period, restrict access to authorised personnel, log playback and export, and delete recordings when retention expires. A refusal to optional call recording must not automatically prevent community creation where verification can reasonably be completed without recording.

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